Shipping Policy
Shipping Policy
How we pack, dispatch and deliver research peptide orders: fees and free-shipping thresholds per currency, delivery options, and customs responsibilities.
Last updated November 6, 2026
| Ships to | Currency | Shipping fee | Free shipping from |
|---|---|---|---|
| Thailand | THB | THB 100 | THB 2,000 |
| Austria, Belgium, Czechia, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain | EUR | €9 | €550 |
| United Kingdom | GBP | £8 | £480 |
| Switzerland | CHF | CHF 9 | CHF 540 |
| Norway | NOK | NOK 100 | NOK 6,600 |
| Sweden | SEK | SEK 100 | SEK 6,600 |
| Denmark | DKK | DKK 65 | DKK 4,320 |
| Canada | CAD | CA$13 | CA$840 |
| Australia | AUD | A$14 | A$930 |
| Vietnam | VND | ₫222,000 | ₫15,000,000 |
| Malaysia | MYR | MYR 42 | MYR 2,760 |
| Indonesia | IDR | IDR 148,500 | IDR 9,900,000 |
| United States and all other destinations | USD | $9 | $600 |
1. Dispatch
Orders are dispatched within 24 hours, with tracking. Delivery time depends on the destination and on customs.
You receive an order confirmation by email when you place the order.
2. Delivery options and times
Checkout shows the delivery option for your shipping country. Delivery times start at dispatch. Customs checks can add time.
- Thailand: EMS · Thailand Post. Delivery in 3–5 business days.
- Asia (including the Middle East): International Express. Delivery in 3–5 business days.
- Europe and all other regions: International Express. Delivery in about 9 days.
- International orders ship with tracked international express courier partners.
3. Shipping fees and free shipping
Shipping is a flat fee per order in the currency of your cart. Orders at or above the free-shipping threshold ship free. The threshold uses the item total after discounts. The table above lists the fee and threshold for each currency.
The amount you pay is always the shipping amount shown at checkout before you pay.
LifeSpan Circle members can qualify for free international shipping. See the LifeSpan Circle page for the current benefits of each tier.
4. Packaging
Lyophilized peptides ship in discreet, temperature-controlled mailers with desiccant. Each shipment includes customs documentation and the batch-specific Certificate of Analysis.
Bacteriostatic water ships only to addresses in Thailand. We cannot ship water to other countries.
5. Customs, duties and import rules
You are responsible for making sure that the import of research peptides into your country is lawful. You are also responsible for any customs duties, import taxes or fees that apply.
We are not liable for delays caused by carriers, customs or force majeure.
6. Damaged, missing or refused packages
If your order arrives damaged or items are missing, email info@lifespansupply.com within 7 days of delivery with your order number and photos. We replace the item or refund it in full, including shipping.
Packages that customs refuses, or that come back to us as undelivered, are refunded for the product amount only. Outbound and return shipping are deducted. Our Refunds & Returns policy has the full rules.
7. Contact
Questions about a shipment? Email info@lifespansupply.com with your order number. We aim to reply within one business day.